Privacy policy

Last updated: September 22, 2026

JB Estúdio Criativo LTDA is responsible for this store and website, including all related information, content, features, tools, products, and services, with the goal of providing you, our customer, with a personalized shopping experience (the "Services"). JB Estúdio Criativo LTDA is built using Shopify's technology, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared, as described in this Policy.

Personal information we collect or process

When we use the term "personal information," we mean information that identifies, or could reasonably be associated with, you or another person. Personal information does not include information collected anonymously or that has been de-identified so that it cannot identify or be associated with you. We may collect or process the following categories of personal information, including inferences drawn from that information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact information including your name, address, billing address, shipping address, phone number, and email.
• Financial information including credit card, debit card, and other financial account numbers, payment card information, bank account information, transaction information, payment method, receipts, and other payment-related information.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including the items you view, add to your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
• Communications with us including the information you provide when you contact us, such as when you reach out to our customer service.
• Device information including information about your device, browser, or the network you use to connect, your IP address, or other unique identifiers.
• Usage information including information about how you interact with the Services, such as when and how you access or browse them.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through cookies or similar technologies.
• From our service providers including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• Providing, personalizing, and improving the Services. We use your personal information to provide the Services to you, which includes fulfilling our contract with you, processing your payments and orders, remembering your preferences and the items you're interested in, sending you notices related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging for shipping of orders, facilitating any returns and exchanges, enabling you to post reviews, and providing you with a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you promotional, advertising, and marketing communications by email, text message, or postal mail, and displaying online advertisements for products or services, both on our Services and elsewhere, including based on items you have already purchased or added to your cart, or other activity on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, to help provide a secure shopping and payment experience, and to detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, to protect public safety, and to maintain the security of our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. For your security, we recommend you do not share your username, password, or other access details with anyone else.
• Communicating with you. We use your personal information to provide customer support, respond to your requests, deliver efficient services, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other legal proceedings, and to establish, exercise, or defend our legal rights or investigate potential violations of our terms or policies.

How we share your personal information

In certain circumstances, we may share your personal information with third parties for legitimate purposes, as set out in this Privacy Policy. These circumstances include:

• With Shopify, vendors, and other third parties who perform services on our behalf (such as IT management, payment processing, data analytics, customer service, cloud storage, order fulfillment, and shipping).
• With marketing and business partners to provide marketing and advertising services to you. For example, we use Shopify to enable personalized advertising with third-party services, based on your online activity across different merchants and websites. Our marketing and business partners will use your information in accordance with their own privacy policies. Depending on your location, you may have the right to request that we not share your information for personalized advertising and marketing purposes based on your online activity across different websites and merchants. You can request that your data not be used for these purposes here
• When you direct, request, or otherwise consent to our sharing of certain information with third parties, for example, to ship you products or when you use social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services on our behalf. Information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than the one you live in, in order to provide and improve the Services on our behalf. In addition, to help protect, grow, and improve our business, we use certain enhanced features from Shopify that incorporate data and information obtained from your interactions with our store, with other merchants, and with Shopify itself. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, with other merchants, and with Shopify. In these cases, Shopify is responsible for processing this personal information, including for responding to your requests to exercise your rights regarding the use of this information for these purposes. To learn more about how Shopify uses your personal information and what rights you may have, visit the Shopify Consumer Privacy Policy. Depending on your location, you may be able to exercise certain rights regarding your personal information here: Link to Shopify's Privacy Policy.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review those third parties' privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security practices of such other sites, including the accuracy, completeness, or reliability of information found on those sites. Information you share in public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Services and/or the general public, without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's information

The Services are not intended for use by children, and we do not knowingly collect any personal information about children under the applicable age of consent in your jurisdiction. If you are the parent or legal guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined by applicable law) personal information of individuals under 16 years of age.

Security and retention of your information

While we implement reasonable security measures to safeguard your personal information, no system is completely secure, and we cannot guarantee "absolute security." In addition, data transmitted to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes, or to enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may decline your request as permitted by law.

• Right to access/know. You may have a right to request access to personal information that we hold about you.
• Right to delete. You may have a right to request that we delete personal information we maintain about you.
• Right to correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right to data portability. You may have the right to receive a copy of your personal information and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to opt out of sale or sharing for targeted advertising. Depending on where you live, you may have the right to opt out of the "sale" or "sharing" of your personal information, or to opt out of the use of your personal information for "targeted advertising," as defined by applicable privacy laws. You can request to opt out of these uses here. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt out of the applicable sale or sharing of personal information associated with your browser or device. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. Aside from the Global Privacy Control, we currently do not respond to other "Do Not Track" signals that may be sent by your browser or device.
• Managing communication preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out of promotional communications, we may still send you non-promotional messages, such as those about your account or order updates.

You may exercise any of these rights directly through the Services, where available, or by contacting us using the contact details below. To learn more about how Shopify uses your personal information and what rights you may have, including with respect to Shopify's own processing of data, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. As permitted by applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need to verify your identity directly. We will respond to your request within the timeframe required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For those located in the EEA, you can find a list of supervisory authorities responsible for personal data protection here.

International transfers

Your personal information may be transferred to, stored, and processed outside the country in which you reside.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant competent authority of the UK, as applicable, unless the transfer is to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and take any other steps required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at +55 41 99145-9860 or by email at jacqueline@aurous.com.br, or at Jacqueline Benevides Estudio Criativo LTDA, Rua Zeila Moura dos Santos, 101, Sala 405, Curitiba PR, 80050-605, Brazil For the purposes of applicable data protection laws, we are the data controller of your personal information.